Satisfaction Guaranteed For ten years now the Birchwood Art Gallery has been making customers happy. As a result, customers from all over the world have become good friends. If for any reason you are not completely satisfied with your purchase, simply contact us to make arrangements for a credit or exchange. Our Answers and Smiles are FREE!   They don't know the answers to everything, but Carole and Lyn will make it their business to try and find them for you. So go ahead and call them at this toll free number - 1-800-822-5840 - Monday through Saturday from 10am to 6 p.m., Central Standard Time. Or, e-mail them at your convenience (info@birchwoodartgallery.com), you can be sure of a prompt reply. Shipping/Delivery Orders are shipped insured via DHL or parcel post, unless specified otherwise. A street address with zip or postal code is required. Items ordered together are not necessarily shipped together. International shipments are shipped via DHL air, with actual shipping charges billed upon shipment. If your order should be damaged in shipment, notify us immediately via our toll free number - 1-800-822-5840, by e-mail. Hold the merchandise and the package it came in. Return Procedure Any merchandise found to be unsatisfactory may be returned. Please contact Carole or Lyn at 1-800-822-5840 to make the arrangements. Prices and Availability In view of the limited supply, all items are subject to prior sale and prices subject to change without notice. Acquiring publisher "sold outs" and secondary art prints is one of our specialties. We will only buy and resell those in mint condition. Our Commitment to Conservation Through the years, the Birchwood Art Gallery has built a strong reputation for its role in supporting conservation. When you purchase from the Birchwood Art Gallery, you will enjoy the satisfaction of knowing that you to have contributed to the critical work of many dedicated conservation groups. Custom Framing Your Print Our creative custom framers still make them - one frame at a time. Our moulding joints are perfectly mitered; the mats are carefully selected and precisely cut. Our materials include the finest in mouldings, acid free mats and your choice of glass. UV - reflection control and regular glass is available upon request. All framed artworks are delivered to your door with the title card, artist biography, Certificate of Authenticity, when available, and a pair of picture hanging hooks. The moulding and mat combinations shown on our web site represent just a small part of the vast style and design choices available to you. Should you like to discuss other framing options, please call Carole, Lyn or Rob on our toll free lines - 1-800-822-5840.